W99's Terms and Conditions — Fully in Bengali

By accessing or using the w99 platform (www.w99.plus), you confirm that you have fully read, understood, and agreed to these Terms and Conditions. These Terms constitute a legally binding agreement between w99 and the user of the platform.

If you disagree with any part of these Terms and Conditions, please refrain from using the w99 platform. w99 reserves the right to change, amend, or update these Terms at any time, and notice will be posted on the platform.

The following conditions must be met to register an account with w99. Failure to comply may result in registration being rejected or the account being terminated upon verification.

• Registrants must be at least 18 years of age.
• Each individual may operate one account only.
• All information provided at the time of registration must be accurate, complete, and up to date.
• W99 may request documents at any time to verify your identity.
• Your account password and login credentials must be kept strictly confidential.
• Opening an account using another person's information is strictly prohibited.

The following rules must be strictly followed when placing bets on the w99 platform. In any betting dispute, the decision of w99 is final.

• Once a bet is confirmed, it cannot be cancelled or changed.
• W99 reserves the right to void any bets placed at incorrect odds due to a technical error.
• W99 is not responsible for any issues arising from internet disconnection during live betting.
• W99 reserves the right to investigate any unusually large bets placed on the same event.
• Any evidence of match fixing or gaining unfair advantage will result in immediate account closure.
• Separate betting limits apply to each sports event.

W99's specific rules apply to betting on all sports, including cricket, football, tennis, and kabaddi. If an event is cancelled or suspended mid-way, internationally recognised standards will be applied to the relevant bets.

W99 supports Bangladesh's most popular payment methods — Mobile Banking, Nagad, Rocket, and USDT. The following policies apply to all financial transactions.

• Minimum deposit amounts are set and vary by payment method.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals are generally processed via the same method used for the original deposit.
• Withdrawal requests are typically processed within 24 to 72 hours.
• W99 may freeze transactions in cases of suspected money laundering or suspicious activity.
• Transferring balances to or sending funds to another account is strictly prohibited.

W99 regularly offers a variety of bonuses and promotional deals. It is important to review the relevant terms and conditions before claiming any offer.

• Each bonus has specific wagering requirements that must be met before a withdrawal can be made.
• The welcome bonus is available to new members one time only.
• Bonus abuse or claiming bonuses through multiple accounts is strictly prohibited.
• W99 reserves the right to modify or cancel any bonus offer at any time.
• Withdrawals cannot be made until the bonus balance has been converted into real funds.
• Separate terms apply to reload bonuses and cashback offers.

To learn more about all w99 promotions Promotions Page Visit the page — the full terms and conditions for each offer are clearly stated there.

W99 follows KYC (Know Your Customer) verification procedures in line with international standards. This process helps secure your account and prevent fraudulent activity.

• A valid government-issued ID (NID / Passport / Driving License) must be submitted.
• A utility bill or bank statement may be required to verify your address.
• Verification will be completed within 3 business days of document submission.
• Large withdrawals will be held until KYC verification is complete.

The following activities are strictly prohibited on the w99 platform. Any violation will result in immediate account suspension or permanent closure.

• Opening or operating multiple accounts.
• Bonus arbitrage or abuse of the bonus system.
• Placing bets using automated bots or software.
• Betting using match fixing or insider information.
• Exploiting platform vulnerabilities or technical glitches.
• Money laundering or suspicious financial activity.
• Stealing account credentials or hacking other users' accounts.

W99 is strongly committed to responsible betting. We believe betting is a form of entertainment, not a source of addiction. That is why w99 provides all players with the following tools and features.

• Set daily, weekly, and monthly deposit limits at your convenience.
• Self-Exclusion — Your account can be locked for a set period of time.
• Tools to track your betting history and spending.
• If problem gambling is identified, the w99 support team will be available to help.

To learn more about responsible gaming, visit our Responsible Gaming Read the page.

W99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances.

• Violation of these Terms and Conditions.
• If registration with false information is proven.
• If evidence of suspicious financial activity or fraud is found.
• By order of a court or regulatory authority.

You may also request account closure at any time through the support team. Any valid balance will be returned after verification.

W99 always strives to provide the best service, but its liability is limited in the following areas.

• Losses arising from internet disruptions or technical issues caused by third parties.
• Service disruptions caused by unforeseen natural disasters or force majeure events.
• When account credentials are lost or stolen due to the user's own negligence.
• When transactions are delayed due to issues with external payment systems.

W99 takes the protection of your personal data seriously. To read our full Privacy Policy Privacy Policy View page. In brief:

• Your data is never sold to third parties.
• Your data is used solely for service improvement and to meet legal obligations.
• All data is secured with SSL encryption.
• You have the right to request that your data be deleted.

W99 reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the platform with the update date noted. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact the w99 support team. Our team is available 24/7, seven days a week.